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Knowledgebase: Ebook Niche Explorer Issues
Having problem installing or updating ENE
Posted by Hakon Jonsson on 01 March 2014 02:32 PM

Problem:

When trying to install or update Ebook Niche Explorer I receive the error:

"The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author."

 

Solution:

Usually a simple uninstall/reinstall will fix this issue but sometimes a bug happens in the windows installer that requires you to run this "fixit" from the microsoft support site:

http://support.microsoft.com/mats/program_install_and_uninstall/en-us

 

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